We assure our valuable customers lifetime maintenance for all jewellery purchased at any outlet of Arakkal Gold and Diamonds. This is the Arakkal Assurance: to aid our patrons in every way possible.

Each unique ornament is crafted following international standards of purity and compliance. However, certain pieces may require special care and attention to be restored to their former glory, owing to tarnishing or other reversible damages that could arise during usage. Arakkal Gold and Diamonds leave no stone unturned in making the customer’s experience with shopping for jewellery a memorable one.

Arakkal Gold and Diamonds remains at the service of its prized clientele and in this context, we facilitate easy exchanges for everyone who makes the supreme choice of becoming shoppers at our esteemed outlets.

An easy exchange policy makes jewellery shopping an accessible and stress-free experience, even during the exchange process.

If in case of any unforeseen reason our products are unsatisfactory to you, Arakkal Gold and Diamonds assures all of its buyers of a surefire 14-Day Return Policy. Our dedicated customer support team will assist you along the entire procedure right from the receipt of a return request to disbursement.

We recognise our customers’ contributions towards our growth as a leader in the global gold and diamond jewellery market. Therefore, our topmost priority is ensuring 100% contentment for our consumers.

Arakkal Gold and Diamonds deals only in certified, ethically sourced diamonds, free from all impurities and artifices. It is only after following stringent quality testing and control procedures that our diamonds are utilised for crafting extraordinary jewellery pieces, worthy of adornment.

With us, all your concerns surrounding diamonds are taken care of completely, leaving you with a crucial question alone – Which dazzling diamond should I take home?

We take pride in the accountability and transparency of our operations at Arakkal Gold and Diamonds. Each purchase of yours is accompanied by a comprehensive invoice that details each component of our prized products, leaving no room for doubt.

There are no hidden costs and additional charges of any kind whatsoever, thus guaranteeing a clear-cut buying decision from start to finish.

At Arakkal Gold and Diamonds, customer service constitutes our top priority. Therefore, our Gold Exchange policy with zero deductions was crafted to ease your jewellery exchange decisions.

Requisite steps are taken to verify the purity of the gold in question and the gold exchange gets underway at the rates prevailing in the market.

With the passage of time, trends and tastes can change, including the customer’s relationship with previously purchased jewellery. To provide a breather in these scenarios, Arakkal Gold and Diamonds offers you guaranteed buyback of all gold and diamond jewellery.

With us, your buyback concerns are always sorted.